Our standard shipping methods are U.S. Postal Service Priority Mail or UPS Ground, at our discretion. Most orders over $25 qualify for free shipping via our standard service. (Be sure to select this option during check-out.) Orders are shipped from our warehouses in Honolulu, Hawaii, or Brea, California. Every care is taken to ensure your order is properly packed and protected, however, damage in shipping does sometimes occur. In these cases, please photograph any damage to the packing materials before disposing of them and contact us.